Patient

Referral Process:

We are a referral-based practice. We accept referrals from:

  • Any Medical Doctor

  • Nurse Practitioners

  • Dentists

  • Optometrists

Please ask your doctor to fax a referral to 1-780-784-6689

 Please note we DO NOT accept referrals directly from patients.

What to expect:

Once we have an email address for you, we will invite you to sign up for our secure patient portal. Please accept this invitation. We will use this or a letter to let you know your appointment time and send you other important information pertaining to your appointment.

We will also send a letter to let you know your appointment time.  

Instructions for your appointment:

  • Call our office at 780-784-0920 to confirm you will be attending your appointment. We have a lengthy waitlist and we and your fellow patients would appreciate you letting us know if you cannot come for your appointment.

  • Avoid antihistamines for 5 days prior to this appointment. This includes allergy medications as well as cough and cold preparations.

  • If you are unable to stop antihistamines (eg. for chronic hives), Do NOT stop your antihistamines and DO KEEP your appointment with us. If testing is required, your Allergist will discuss options to be safely tested.

  • It is important that you do not stop asthma medication.

  • Arrive at your scheduled time for your appointment. Due to the high volumes of unique patients, we see daily, your appointment may take 2-3 hours. We want to make sure we are listening and addressing ALL your concerns in 1 visit, so this may take some time.

  • Check-in with the receptionist with your Alberta Health Care Card and a Photo ID upon your arrival.

  • There is a fee for the allergy testing material as it is NOT covered by Alberta Health. This is payable by debit, credit or cash after you have seen the Doctor and had allergy testing done. We DO NOT have THIRD PARTY BILLING in the office. You will be given a receipt for insurance and/or income tax purposes.

On the Day of your appointment:

Your visit includes a comprehensive history and testing. We also provide patient teaching to empower you and your Doctor to continue with the care.

Once you have finished your appointment, you will be asked to stop by the reception desk to do the payment for the allergy testing material and to book any follow-up appointment if necessary.

A dictated consultation note is sent to you through our patient portal and is also available on Netcare as best as we possibly can, within 14 business days 

Follow up Appointments:

With our goal to address as many concerns as you have in the first visit, we seldom have patients returning for follow-up visits! However, a follow-up visit is needed if you require:

We will give you a requisition for any further testing needed for your follow-up appointment and will assist you in booking the PFT.

Please remember to do your blood work AS SOON AS POSSIBLE (sometimes it takes months to get bloodwork results) and chest x-rays at least 2 weeks prior to your follow-up appointment so we can ensure we have the results to review with you and to further plan your care at the time of your appointment! 

If you require Follow-up Allergy Skin Prick Testing at your next visit, we will tell you that at the time of your appointment so that you know to withhold antihistamines or any other specific instructions.

 

We are honoured to serve you so you can live an inspired life!

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